Employee Benefit News: Intellivo’s Laura Hescock on Hidden Reimbursements

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A New Way to Recovery

In this Employee Benefit News article, “Post-Pay Recovery Spots Millions in Hidden ReimbursementsLaura Hescock explains that self-funded health plans are leaving millions in reimbursements uncollected every year because traditional subrogation workflows depend on claims coding and member questionnaires that are structurally unreliable. Hescock shares why reversing the identification process by starting with external liability signals and working backward to paid claims expands the recoverable universe, accelerates recovery before settlement windows close, and eliminates member outreach entirely.

Plans cannot recover what they never identify.

Laura Hescock, Chief Executive officer