SHRM: How Benefits Leaders Can Work with Their TPAs to Maximize Reimbursements

A Smarter Approach to Subrogation Recovery

Benefits professionals often overlook the hidden opportunities in their subrogation program. In this SHRM article, “Working with Your TPA to Maximize Healthcare Reimbursements,” Laura Hescock explains how how benefits leaders can work with their TPAs to ensure a modern and effective recovery process. Hescock shares how reverse identification, which starts from external liability signals like accident and court records and works backward to paid claims, gives TPAs a way to uncover more recovery opportunities, speed up collection, and reduce reliance on member outreach.