Why Subrogation Questionnaires Are Failing Health Plans
In this HR.com article, “Why Millions of Dollars in Recoverable Health Plan Costs Slip Through the Cracks” Laura Hescock explains that millions in reimbursements owed to self-funded health plans go uncollected every year because outdated identification methods miss them. Hescock shares why reversing the subrogation identification process and removing member dependency is the key to recovering what health plans are leaving on the table.
When it comes to questionnaire responses, time is of the essence and the window for meaningful reimbursements is short. If the claim is waiting on critical information from members, there is a possibility the settlement funds will be depleted before the final paperwork is submitted.
Laura Hescock, Chief Executive officer