Complete Data. Complete Confidence. No Missed Cases.
How Reliance on Plan Member Responses Limits Case Identification
Sending subrogation questionnaires to injured plan members has been standard operating procedure for so long that we overlook the simple fact that very few are ever returned. When they are, they seldom have enough detail to secure actual recoveries.
How Data Tells the Story
Through advanced claims analytics and third-party data cross-referencing, we validate subrogation opportunities without ever contacting the member.
No frustration. No confusion. Just seamless financial recoveries — while preserving member loyalty and satisfaction. Here’s how we deliver higher recoveries without disrupting your members.
We Move Fast Because in Subrogation, Speed is Everything
Why Waiting on Member Questionnaires Limits Subrogation Recoveries
The sooner you identify a case, the better the outcome. Yet traditional member questionnaires rarely get returned — industry data shows response rates below 15%.
Delays in getting critical information from members can stall subrogation efforts for weeks or even months, shrinking recovery windows and increasing administrative overhead.
Intellivo’s Technology and Data Ecosystem Enables Faster Identification and Pursuit
Intellivo eliminates these delays entirely.By independently gathering and cross-referencing injury details from trusted external sources, we fast-track case validation and recovery efforts without ever depending on member input.
The result: faster identification and no wasted cycles chasing unreturned questionnaires.
Elevate the Plan Member Experience. Eliminate the Escalations.
How Subrogation-Related Complaints Strain Member Service Teams
Repeated subrogation outreach not only frustrates members — it also overwhelms customer service teams, who must spend valuable time fielding angry calls, explaining confusing letters, and mitigating damage to the member relationship.
The last thing you need is frustrated members going to HR for answers.
How Intellivo’s Seamless Subrogation Process Reduces Service Escalations
Our subrogation process eliminates member abrasion and strengthens the trust your plan was built on.Service teams stay focused on supporting members proactively, rather than reacting to avoidable frustration.
Plans maintain — and even enhance — member loyalty while optimizing financial recoveries quietly and effectively behind the scenes.
Recover More. Stress Less. Let’s Talk.
Subrogation doesn’t have to mean disruption. Intellivo delivers better results — for your plan, your team, and your members